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ANTI-HIJACKING | ADVANCED DEFENSIVE DRIVING | CUSTOMER REALTIONS FOR DRIVERS

ANTI-HIJACKING COURSE

Who should attend:

Everyone driving a motor vehicle. 
Private or commercial. 
Light and heavy duty.

Course Includes:

To make you aware of the different types of hijackers
Hi-jacking scenario’s
To be psychologically prepared in the event of a hi-jacking situation
To enable you to identify dangerous situations and areas
Hi-jacking methods used by hijackers
Basic security measures and vehicle care
Recommended preventative measures
Petrol bomb’s
Do’s and dont's of hi-jacking

Duration:
1 Day

Training ratio:
Minimum 8, Maximum 20

 

 

ADVANCED DEFENSIVE DRIVING COURSE

Who should attend:

Anyone driving a vehicle. 

Course includes:

Road Hazards
Correct vehicle control
Correct following distance
Exterior pre-trip inspection
Rules of the road
Correct use of the vehicle
Be in control of your vehicle using the SIPDE method
K53 upgrade
Safe handling of vehicle

Duration:
2 Days (1 Day Theory / 1 Day Practical)

Training Ratio:
Maximum 8

 

 

CUSTOMER RELATIONS FOR DRIVERS COURSE

Who should attend:

Drivers of fleet vehicles. Light duty and heavy duty. Anyone who comes in contact with clients, suppliers, etc. to ensure that a professional image is constantly displayed

Course includes:

How drivers can help to develop good customer relations
Appearance
Attitude
Interaction
Body Language
Customer service
Customer complaints
Attitude towards complaints
Emotion in complaints
Self assessment

Duration:
Half day session

Training Ratio:
Minimum 6 / Maximum 20

 

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Rainbow Skills Development Centre CC